When the cash flows total zero or less, the investor gets back no more than was put in. Like planEASe desktop, the calculator reports this as Zero or Less rather than a negative rate — the NPV shows the result in dollars.
When cash flows change from negative to positive and back again, such as a large cost late in a deal, more than one rate can make the NPV zero. The calculator shows the lowest, as planEASe desktop does, and lists the others. None of them alone describes the deal; MIRR gives a single answer. See the example.