How quickly can I get started?
Immediately after subscribing. Download the software, install, and log in with your serial number and password. The HTTPS connection works on any network — corporate, hotel, or home.
Do my files stay with me if I let the subscription lapse?
Your files are yours. Analyses you save with planEASe on your own computer or network are never affected by your subscription. Files you save in the web tools, such as Lease Compare, are kept in your planEASe folder. We do not delete them when a subscription ends, and you can sign in at any time to download them from your planEASe home page. If we ever decide to remove files from ended accounts, we will email the address on file before deleting. We take care of your files, but we cannot guarantee any file will always be available, so the best way to stay in control is to keep your own copy: download it from your home page, and upload it again in the web tool whenever you like while subscribed.
If you delete a file from our server, it is removed after a 30-day undo period, and copies may remain in our host's routine backups for some time afterward. If you want your files permanently removed, email us and we will delete them.
Shared report links work only while your subscription is active, and each link also expires and deletes on the date you chose when you shared it.
Can I keep my reports after the subscription ends?
Yes. Print to paper, use a PDF print driver, save as HTML, or export to Excel — all output is yours to keep. View Page Setup video (5:00).
What is Publish to Web?
One click from within the software creates a hosted web page for your analysis that you can share with clients via URL. View a sample published analysis.
Does planEASe work on a Mac?
planEASe requires Windows. Many Mac users run it successfully with VMware Fusion or Parallels.
Can I install on more than one computer?
Yes — install on as many Windows computers as you need. Only one session may be open at a time.
How do I get help?
Visit the planEASe Support Center for Getting Started instructions, video training, the Desktop Manual, FAQs, documentation search, and the Support Assistant.